Newsletter Archive

DATE:02-07-03
SUBJECT:Common Sense Cybersecurity - Common Courtesy And Good Business

The Internet 800 Directory - http://www.inter800.com
The Internet 800 Directory Newsletter
This issue is for Friday, February 07, 2003
Table of Contents
01. Common Sense Cybersecurity
02. COMMON COURTESY and GOOD BUSINESS
03. Tip Of The Week
*01 Common Sense Cybersecurity

Back in September, I did an article about our new “National Strategy To Secure Cyberspace”. One of the keys to this plan was the education of individual users.

The Electronic Industries Alliance, a group backed by the Federal Trade Commission and a number of corporate sponsors, have taken steps to start the educational process. They have produced the “Common Sense Guide for Home and Individual Users” This guide has the support of government agencies and industry leaders. Their goal is to focus on education instead of legislation in promoting cybersecurity. One of the main points in the “National Strategy To Secure Cyberspace” is to help Internet users protect themselves.

Here is a list of their nine basic actions to better secure your computer:
Action 1: Install and Use Anti-Virus Programs

Action 2: Keep Your System Patched

Action 3: Use Care When Reading Email with Attachments

Action 4: Install and Use a Firewall Program

Action 5: Make Backups of Important Files and Folders

Action 6: Use Strong Passwords

Action 7: Use Care When Downloading and Installing Programs More Advanced

Action 8: Install and Use a Hardware Firewall

Action 9: Install and Use a File Encryption Program and Access Controls

You will find this 26-page guide to safe-computing strategies at: http://www.isalliance.org/resources/papers/ISAhomeuser.pdf

If you have any thoughts or ideas you would like to share, please send them to Chuck Arning at chuck@inter800.com
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*02 COMMON COURTESY and GOOD BUSINESS

Where I grew up, in the Panhandle of Texas (Amarillo), when new people moved in on a street, they were delayed with neighbors bringing cakes, plants or just simple "Glad to meet y'all." They were neighbors and, hopefully friends. They expected nothing in return except that you protect the neighborhood or needed help, you knew where to find them and they expected the same. I often think of those years in Amarillo because they instilled a sense of real community in me and I don't remember anyone there letting me down. They were all what we call "Good people."

We were also instilled with common courtesy, such as returning phone calls, opening doors and saying hello to strangers.

Nowadays I can call or email a corporate executive 10 times without a "Howdy-do?" or "No, thanks."

This type of non-response to me generally indicates several things. (I will use "He" in place of the person for those gender sensitive.)

1-He believes he is more important then me.

2-He is irresponsible. How does he know why I'm even calling? Would he just return Ed McMahan's call?

3-His company has entered into a typical bureaucratic state, and therefore is not being run well (more on that next issue).

4-His company is losing business because of him.

5-He is just plain discourteous.

I make a point of returning any and all business calls including salesmen - in fact, especially salesmen, because of courtesy and because it's good business, which includes PR. Its also simply courtesy.

Steven Jackson - sjackson@inter800.com
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Tip of the Week

Another Stupid Little Tip

We have probably published this before in our archives, but it's amazing how many people to whom I talk don't know this tip.

Whether one is using Microsoft Internet Explorer or Netscape, it is very easy to revert back to pages that one has previously viewed during one session, without having to research for the URL or go to Bookmarks.

While in the browser, on whatever page that you are viewing, simply look at the URL column at the top of your page, which is "Location" in Netscape and "Address" in Explorer. To the right is a downward arrow. Click on that arrow and it will show what pages were previously viewed. Click on what you want to go there again.

If you have any tips or shortcuts that you think the readers of this Newsletter will find useful, send them to sjackson@inter800.com
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